A tiny(?) request

It's credit card from the looks of the charges. I already tried to persuade them but I get a generic message about overflow and such. Just a matter of time for them to track the IP of the transaction since I sent them my own IP and a fairly good description on what went down and who did what. At this point, it's all about that waiting game...personally I don't mind that I'm waiting, but the fact that I lost a rather nice amount of stuff, especially the Chang'e Winged Clothes I've wanted since G7...I'm not quite sure how to react. Luckily I did, however, bound my stuff with those scrolls that lock equips. no worries there. but getting back on to find stuff missing would be devastating. ahh well. Starting from scratch, I'm doing okay.